Most privacy policies hide the product’s sins. Ours is the product — consent-gating and candidate ownership aren’t promises we make here, they’re how the system is built. The legal text below binds us; the summary is what it means.
gradhire.ai (“gradhire”, “we”) exists to give you a verified, candidate-owned record of what you can do. Privacy is not a bolt-on here: the product only works if you control your record. This policy explains what we collect, why, who can see it, and the controls you have. The short version: your record is yours — private by default, shared only when you choose, exportable, and erasable.
Scores on gradhire are produced by an automated measurement system and may be used by employers in hiring decisions, so we treat ourselves as a regulated decision-maker (GDPR Article 22; EU AI Act). Concretely: every score is an evaluative judgment with a disclosed basis and uncertainty band, never an objective fact; every number is drillable to the evidence that licensed it; AI assistance in judging is disclosed; and you have a real right to contest — any score can be appealed to human re-adjudication with the authority to change it, and corrections propagate to every copy of your credential.
We keep personal data only as long as your account is active or as law requires; audit and financial records are retained per statutory periods with personal identifiers minimized. Personal data is encrypted with per-user keys. gradhire requires you to be at least 16; community and messaging require 18+ with verified age. We use only essential cookies (session/authentication) — no advertising or cross-site tracking.
We use a small number of vendors to run the service. They process your data only on our instructions, only for what is listed here, and none of them may use it to train anything or sell it on. We name them rather than say “trusted partners”, because a policy that will not name a recipient is not telling you who has your data.
Some of these are based outside the UK/EEA; those transfers rely on standard contractual clauses. Your Article 9 demographic data is never sent to any of them — it is isolated at the database level and unreachable from the code that scores or matches you.
We process on the bases of contract (providing the service), consent (discovery, persona, demographics, outcome-following — each separately revocable), and legitimate interest narrowly for security and anti-fraud. For any privacy request or complaint: privacy@gradhire.ai. You may also lodge a complaint with your data-protection authority. We will update this policy as the product evolves and will note material changes here. Version 2 (13 Aug 2026) expanded the processor disclosure into its own § 7: the vendors that judge, authenticate, email and bill were already named, and this adds the ones that host and store — Render, Vercel, Cloudflare R2 — plus the basis for transfers outside the UK/EEA and the fact that Article 9 demographics reach none of them. No processing changed; more of it is now written down.